The IDEAL Framework:
Rebuilding Trust in Renting
The IDEAL Framework is a research-backed system that rebuilds trust in rental markets through verified identity, transparent data, clear communication, fair assessment, and accountable leasing.
Developed by Jimmy Ng, Founder of the IDEAL Framework Lab (2022–present), this system brings together behavioral economics, systems design, and real-world evidence to address the rental trust crisis affecting Canadian landlords and tenants.
The Five Pillars: I. D. E. A. L. → Trust
Successful implementation of all 5 pillars leads to reliable and accountable rental relationships.
Who Is This Framework For?
Property Managers & Landlords
Reduce screening errors, prevent fraud, and establish clearer tenant relationships using verified identity protocols and standardized communication processes.
Tenants & Renters
Protect yourself from scams, understand your rights, and engage with landlords using transparent, standardized leasing practices.
Researchers & Policymakers
Explore a systems-based approach to rental trust. Review case studies, data analysis, and generational behavior research informing housing policy.