3PM REAL ESTATE SERVICES INC.
Winter tips for your home
Please check the tips that apply to your home. Report problems early. Check only from a safe place; do not attempt repairs.
House and townhome
1. Heating
Keep heat on, even when away. Report cold rooms or heating that stops working.
2. Frozen pipes
Watch for leaking outdoor taps or very little water flow. Report promptly. Do not use a flame to thaw pipes.
3. Roof leaks
Look for new ceiling stains or drips after rain. Report early. Stay off the roof.
4. Gutters and drains
From the ground, look for overflowing gutters or blocked drains. Report them. Do not climb a ladder.
5. Basement water
Look for puddles, damp walls or musty smells. Report them. Stay out of flooded areas.
6. Windows and doors
Close windows and doors fully. Report drafts, damaged seals or rain coming inside.
7. Condensation and mould
Use bathroom and kitchen fans. Report lasting dampness or mould-like spots.
8. Mice and pests
Keep food sealed and garbage closed. Report droppings, scratching sounds or pests.
9. Slippery paths and loose branches
Report ice on paths and broken or hanging branches. Keep clear of unsafe areas.
10. Alarms and heaters
Report chirping or faulty smoke and CO alarms. Keep portable heaters away from bedding; never use extension cords.
Condo and apartment
1. Heating
Keep heat on in cold weather. Report cold rooms, unusual noises or heating leaks.
2. Window condensation
Use exhaust fans and wipe ordinary window moisture. Report heavy or recurring condensation.
3. Mould and dampness
Look for musty smells or mould-like spots. Report them early.
4. Balcony drains
Keep loose leaves away from accessible drains, if safe. Report standing water. Do not remove drain covers.
5. Leaks from above
Report ceiling drips, new stains or bubbling paint. A sagging or bulging ceiling needs urgent attention.
6. Sink and appliance leaks
Check under sinks and around washers and dishwashers. Report moisture or puddles.
7. Slow drains
Report drains that stay slow or back up. Do not use chemical drain cleaners without approval.
8. Loose balcony items
Secure lightweight furniture and decorations before strong winds, if safe. Follow building rules.
9. Mice and pests
Keep food and garbage contained. Report pests or droppings. Do not place poison without approval.
10. Alarms and shared areas
Report faulty alarms, hallway leaks or slippery entrances. Never disconnect an alarm.
Need urgent help?
Immediate danger, fire or a CO alarm: leave the unsafe area and call 911.
Smell gas? Go outside, then call 1-800-663-9911 or 911.
For active flooding, burst pipes or no heat in freezing weather, call your management or building emergency contact. Do not email only.
To report: send your address, a short description and photos if safe. Use your resident portal or the contact details in your tenancy documents. Resident portal
3PM REAL ESTATE SERVICES INC.
冬季居家温馨提示
请查看适用于您住所的提示。发现问题请尽早报告。 只在安全位置观察,不要自行维修。
独立屋及联排住宅
1. 供暖
外出时也请保持暖气开启。 房间异常寒冷或暖气不工作,请及时报告。
2. 水管冻结
留意室外龙头漏水或水流明显变小。 请及时报告,不要用明火解冻。
3. 屋顶漏水
雨后留意天花板水渍或滴水。 请尽早报告,不要上屋顶。
4. 雨槽及排水口
从地面观察雨槽是否溢水、排水口是否堵塞。 请报告,不要爬梯检查。
5. 地下室进水
留意积水、墙面潮湿或霉味。 请报告,不要进入被水淹的区域。
6. 门窗漏风或进水
关好门窗。 如有明显漏风、密封条损坏或雨水进入,请报告。
7. 冷凝水及霉斑
使用浴室和厨房排风扇。 持续潮湿或发现疑似霉斑,请报告。
8. 老鼠及虫害
食品密封保存,垃圾盖好。 发现鼠粪、墙内抓挠声或害虫,请报告。
9. 结冰路面及松动树枝
发现步道结冰、树枝断裂或悬挂, 请报告并远离危险区域。
10. 报警器及取暖设备
烟雾或一氧化碳报警器发出低电量提示音或故障,请报告。 取暖器远离床品,不要接延长线。
公寓及大厦
1. 供暖
寒冷天气请保持暖气开启。 房间异常寒冷、设备异响或漏水,请报告。
2. 窗户冷凝水
使用排风扇,擦去普通窗面水汽。 冷凝水严重或反复出现,请报告。
3. 潮湿及霉斑
留意霉味或疑似霉斑。 发现后请尽早报告。
4. 阳台排水口
安全可行时,清理排水口旁的落叶。 发现积水请报告,不要拆排水盖。
5. 楼上渗水
天花滴水、新水渍或油漆起泡,请报告。 天花下垂或鼓起,需要立即求助。
6. 水槽及电器漏水
查看水槽下、洗衣机及洗碗机周边。 发现潮湿或积水,请报告。
7. 排水缓慢或倒灌
排水持续缓慢或倒灌,请报告。 未经同意,不要使用化学疏通剂。
8. 阳台物品松动
强风前,在安全情况下固定轻便家具和装饰品, 并遵守大厦规定。
9. 老鼠及虫害
妥善密封食品和垃圾。 发现害虫或鼠粪,请报告。 未经同意,不要放置毒饵。
10. 报警器及公共区域
报警器故障、走廊漏水或入口湿滑,请报告。 不要断开报警器。
需要紧急求助?
发生即时危险、火灾或一氧化碳报警: 撤离危险区域并拨打911。
闻到天然气味:先到室外,再拨打 1-800-663-9911或911。
持续进水、水管爆裂或严寒时暖气停止, 请拨打物业或大厦紧急电话,不要只发邮件。
报告时: 提供地址、简短说明,以及安全拍摄的照片。 请使用住户门户或租约中的联系方式。 住户门户