3PM Winter Tips

3PM REAL ESTATE SERVICES INC.

Winter tips for your home

Please check the tips that apply to your home. Report problems early. Check only from a safe place; do not attempt repairs.

House and townhome
1. Heating

Keep heat on, even when away. Report cold rooms or heating that stops working.

2. Frozen pipes

Watch for leaking outdoor taps or very little water flow. Report promptly. Do not use a flame to thaw pipes.

3. Roof leaks

Look for new ceiling stains or drips after rain. Report early. Stay off the roof.

4. Gutters and drains

From the ground, look for overflowing gutters or blocked drains. Report them. Do not climb a ladder.

5. Basement water

Look for puddles, damp walls or musty smells. Report them. Stay out of flooded areas.

6. Windows and doors

Close windows and doors fully. Report drafts, damaged seals or rain coming inside.

7. Condensation and mould

Use bathroom and kitchen fans. Report lasting dampness or mould-like spots.

8. Mice and pests

Keep food sealed and garbage closed. Report droppings, scratching sounds or pests.

9. Slippery paths and loose branches

Report ice on paths and broken or hanging branches. Keep clear of unsafe areas.

10. Alarms and heaters

Report chirping or faulty smoke and CO alarms. Keep portable heaters away from bedding; never use extension cords.

Condo and apartment
1. Heating

Keep heat on in cold weather. Report cold rooms, unusual noises or heating leaks.

2. Window condensation

Use exhaust fans and wipe ordinary window moisture. Report heavy or recurring condensation.

3. Mould and dampness

Look for musty smells or mould-like spots. Report them early.

4. Balcony drains

Keep loose leaves away from accessible drains, if safe. Report standing water. Do not remove drain covers.

5. Leaks from above

Report ceiling drips, new stains or bubbling paint. A sagging or bulging ceiling needs urgent attention.

6. Sink and appliance leaks

Check under sinks and around washers and dishwashers. Report moisture or puddles.

7. Slow drains

Report drains that stay slow or back up. Do not use chemical drain cleaners without approval.

8. Loose balcony items

Secure lightweight furniture and decorations before strong winds, if safe. Follow building rules.

9. Mice and pests

Keep food and garbage contained. Report pests or droppings. Do not place poison without approval.

10. Alarms and shared areas

Report faulty alarms, hallway leaks or slippery entrances. Never disconnect an alarm.

Need urgent help?
Immediate danger, fire or a CO alarm: leave the unsafe area and call 911.

Smell gas? Go outside, then call 1-800-663-9911 or 911.

For active flooding, burst pipes or no heat in freezing weather, call your management or building emergency contact. Do not email only.

To report: send your address, a short description and photos if safe. Use your resident portal or the contact details in your tenancy documents. Resident portal